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Clients and policies

Fewer no-shows, more regulars.

Client profiles with their full history, booking terms with no-show fees, and automatic emails that bring clients back.

Start nowBook a demo
Booking terms with a no-show feeBooking terms with a no-show fee

Client profiles

Every client, with their history.

Each profile shows appointment history, internal notes and tags, with total bookings, total spent, no-shows and cancellations.

  • Import clients from Excel, CSV or Google Contacts
  • Mark VIPs, or block a client from booking
  • Export or erase a client's data when they ask
A client profile with appointment history and notesA client profile with appointment history and notes

Booking terms

Booking terms that protect your time.

Start from a Flexible, Moderate or Strict preset, or set your own: a fee or a strike when a client doesn't turn up or cancels late, and how long cancelling stays free.

  • A set amount or a share of the price
  • Stop online booking while a fee is unpaid
  • Take payment or write a fee off at the desk

What do no-shows cost you?

EUR
No-shows cost you aboutEUR 430a month. A no-show fee covers part of it.

Rebooking emails

Automatic emails that bring clients back.

EasyBook learns how often each client comes back for each service. It sends a rebooking reminder before they are due, and a win-back email when they drift away.

  • Starts from your industry's usual rhythm and adapts to each client
  • Respects each client's marketing choices
A rebooking email from EasyBook

Reviews

Reviews you can answer.

Clients can review a visit only once it is completed. Reply to each review, edit your reply or withdraw it.

  • Filter the reviews awaiting a reply
  • Ratings shown on your venue page and in the app
Reviews from completed visits on a venue page in the EasyBook appReviews from completed visits on a venue page in the EasyBook app

Pricing

From ALL 600 per professional a month.

Every package includes profile setup and training for your team.

Start nowSee pricing

Booking software for salons, clinics and studios, with a listing in the EasyBook app.

All systems operational

Product

  • Calendar
  • Online booking
  • EasyBook app
  • Passes and memberships
  • Clients and policies
  • Reports
  • Pricing

Industries

  • Beauty and wellness
  • Healthcare
  • Fitness and sports
  • Professional services

Resources

  • Docs(opens in a new tab)
  • Blog(opens in a new tab)
  • Security
  • Our company
  • Careers

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